CamCutStudioSupport
Something not working, or an idea to share? Email support@camcutstudio.com. You can write in English or Bangla.
It helps to tell us your device, its system version, the app's version (in Settings), and the steps that lead to the problem.
Common questions
The app can't record my screen.
On a Mac, open System Settings → Privacy & Security → Screen & System Audio Recording, turn on CamCutStudio, then quit and reopen the app. Camera, microphone and Input Monitoring are in the same place.
Where are my recordings?
On a Mac, in your Movies folder under CamCutStudio. On iPhone and iPad, inside the app; use Export to save a video to Photos or Files.
Why does the first caption take longer?
The speech model downloads once, and it can be a few hundred MB. After that, captions are made on your device.
How do I go live on YouTube or Facebook?
Copy the stream address and stream key from the service's live page, paste them into Go Live, and start. The key is kept in your device's Keychain.
How do I delete my data?
In the app, open Settings and choose Delete my data. See the privacy policy for what that covers.